Common questions

FREQUENTLY ASKED QUESTIONS:

Is it safe to order on your website?

- Yes, all our clothing items are sold solely and exclusively on our website and sent registered via CTT with a guarantee and a rate of 100% safety, quality and purchase satisfaction.

How long does it take for the order to be delivered in Portugal?

- Our orders can take between 3 to 5 working days to be delivered in Mainland Portugal and islands although we aim to deliver in less than 48hrs.

- All shipments of our orders to Portugal are FREE.

Do you ship internationally?

- Yes, we ship throughout Europe, the Americas, Arabia, Africa and Asia.

- The delivery forecast in European countries is 5 to 7 business days.

- Other continents between one to two weeks approximately.

How do I know which size is right for me?

- Our sizes are European, identical to the sizes of clothes in shopping centers in Portugal.

- To get a more precise idea, you can consult our size chart along with the description of all the items we have available on our website.

What payment methods are available?

- We have several options available on our website, including Paypal, debit or credit card, ATM transfer or the fastest and most practical MBWAY.

- You can also place your order simply and quickly directly with our customer service by message on Instagram, making the payment by MBWAY.